- Departments
- Administrative Services Department
- Utility Billing
- Payment Options
Payment Options
Financial Assistance for Households - Emergency Rental Assistance Program (ERAP)
For additional information visit County of Sonoma website Financial Assistance.
Drought and Water Conservation
For additional information visit the Town's Water Conservation or call 707-838-1004
After Business Hours
Email ub@townofwindsor.com or visit townofwindsor.watersmart.com to view virtual forms
To Make a Payment - 4 Convenient Methods
- Online by visiting townofwindsor.watersmart.com First time logging in: enter your utility account number as it appears on your statement (xx-xx-xxxxxxx-xx) not the customer number.
- In Person at the Town's utility billing payment drop box located at 9291 Old Redwood Highway, Building 300 in front of the Windsor Police Department.
- AutoPay via WaterSmart by visiting townofwindsor,watersmart.com First time logging in: enter your utility account number as it appears on your statement (xx-xx-xxxxxxx-xx) not the customer number.
- Mail to P.O. Box 100, Windsor, CA 95492.
Pay Your Bill Online
- From the link above you will be redirected to the Town's WaterSmart portal. Once you have established a user account and are connected to your utility account, you have the following payment options:
- Pay Online - we accept American Express, Visa or MasterCard (debit or credit card), and eCheck
- AutoPay (AP) - you may elect to use your checking or savings account, and debit or credit card to automatically debit with the option to update or modify your credit card information anytime
- Go PAPERLESS by having your bi-monthly statement sent to your email address.
- From the link above you will be redirected to the Town's WaterSmart portal. Once you have established a user account and are connected to your utility account, you have the following payment options:
- Other payment options:
- Mail - send your payment and stub in the return envelope enclosed with your statement
- Phone - contact us at 838-1004 to pay over the phone
- In Person - visit us at 9291 Old Redwood Highway, Building 300A, Monday - Thursday 7:00 am to 6:00 pm
- Drop Box - located at 9291 Old Redwood Highway, left of the Police Department main entrance
-
Payment Location
Physical Address
9291 Old Redwood Hwy
Building 300, Suite A
Windsor, CA 95492
Phone: (707) 838-1004