Monthly Billing Started August 2022

Water drops

The Town of Windsor Utility Billing  transitioned customers from bi-monthly to monthly billing in August 2022.

Monthly billing is standard for most utilities and businesses. In addition, monthly billing provides more timely information about water use and more frequent opportunities to identify and repair household leaks that might otherwise go undetected.

Click here to register your account: WaterSmart Portal

What you should know:

  • With monthly billing, customers will receive 12 bills per year, instead of six.
  • Bills will be due monthly on the 10th of every month, instead of bi-monthly. 
  • If you use Automatic Bill Payment, your payments will automatically adjust. However, if you established recurring payments through your personal banking website, you will likely need to adjust the payment frequency.watering plants with a watering can
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