Water & Water Reclamation (Sewer) Service

Due to Public Health Orders, Town office will remain closed to avoid person-to-person contact and help prevent the spread of the coronavirus.  

The following options are to make it as convenient as possible to manage your utility account during this time. 

Questions?

Email ub@townofwindsor.com or visit townofwindsor.watersmart.com to view virtual forms

To Make a Payment - 4 Convenient Methods

  1. Online by visiting townofwindsor.watersmart.com First time logging in: enter your utility account number as it appears on your statement (xx-xx-xxxxxxx-xx) not the customer number. 
  1. In Person at the Town's utility billing payment drop box located at 9291 Old Redwood Highway, Building 300 in front of the Windsor Police Department. 
  2. AutoPay via WaterSmart by visiting townofwindsor,watersmart.com First time logging in: enter your utility account number as it appears on your statement (xx-xx-xxxxxxx-xx) not the customer number. 
  3. Mail to P.O. Box 100, Windsor, CA 95492.


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Starting & Stopping Service   

Contact the Utility Billing Division at least one business day prior to the date you wish to start or stop service. 
 
A security deposit of $200 is required for any account that has a renter status. Account holders may elect to have the deposit billed in two installments or paid in advance at the time of establishing service. Any account that is terminated due to a delinquent balance will be required to have a deposit - renter or owner.

The deposit will automatically be applied to the account balance after one year of good payment history or at the time the service is requested to be terminated.
     

Hydrant Meter Request


New Construction