Contact Information

Effective March 16, 2020 at 6 p.m., the Town offices will close to the public through at least April 5th, or possibly longer. As news about the Coronavirus (COVID-19) continues to develop, the Town of Windsor wants you to know that the health and wellness of our community is important to us.  

Until further notice:

  • No water service will be disconnected. 
  • No penalties or late fees will be assessed to delinquent utility billing accounts. 
  • To start or stop utility services please email ub@townofwindsor.com.

Payment options during the closure are outlined below:

  • Online by visiting the Town’s web portal at https://townofwindsor.watersmart.com (preferred).
  • At the utility billing payment drop box conveniently located at 9291 Old Redwood Highway, Building 300 in front of the Windsor Police Department.

Other reminders: 

For questions please email ub@townofwindsor.com, emails will be returned as soon as possible.

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Utility Billing


9291 Old Redwood Hwy.
Bldg. 300, Suite A
P.O. Box 100
Windsor, CA 95492-0100
 Email
 
Ph: (707) 838-1004
Ph: (800) 735-2922 TDD/TTY
Fx: (707) 838-1269

After Hours
Ph: (707) 838-1000

Hours
Monday - Thursday
7:00 am - 6:00 pm