Contact Information

Due to Public Health Orders, Town office will remain closed to avoid person-to-person contact and help prevent the spread of the coronavirus.  

The following options are to make it as convenient as possible to manage your utility account during this time. 

The Administrative Services Department will be open the following dates accepting payments from 8:30 a.m. to 5:00 p.m.

  • Tuesday, February 9
  • Wednesday, February 10
  • Thursday, April 8
  • Monday, April 12  

Questions?

Email ub@townofwindsor.com or visit townofwindsor.watersmart.com to view virtual forms

To Make a Payment - 4 Convenient Methods

  1. Online by visiting townofwindsor.watersmart.com First time logging in: enter your utility account number as it appears on your statement (xx-xx-xxxxxxx-xx) not the customer number. 
  1. In Person at the Town's utility billing payment drop box located at 9291 Old Redwood Highway, Building 300 in front of the Windsor Police Department. 
  2. AutoPay via WaterSmart by visiting townofwindsor,watersmart.com First time logging in: enter your utility account number as it appears on your statement (xx-xx-xxxxxxx-xx) not the customer number. 
  3. Mail to P.O. Box 100, Windsor, CA 95492.

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Utility Billing
9291 Old Redwood Hwy.
Bldg. 300, Suite A
P.O. Box 100
Windsor, CA 95492-0100
 Email
 
Ph: (707) 838-1004
Ph: (800) 735-2922 TDD/TTY
Fx: (707) 838-1269

After Hours
Ph: (707) 838-1000

Hours
Monday - Thursday
7:00 am - 6:00 pm