Contact Information

Financial Assistance Programs 

Low Income Household Water Assistance Program (LIHWAP)
For additional information: Financial Assistance Programs

Drought and Water Conservation 

For additional information visit the Town's Water Conservation or call 707-838-1004
 
After Business Hours

Email ub@townofwindsor.com or visit townofwindsor.watersmart.com to view virtual forms
 

To Make a Payment - 4 Convenient Methods

  1. Online by visiting townofwindsor.watersmart.com First time logging in: enter your utility account number as it appears on your statement (xx-xx-xxxxxxx-xx) not the customer number. 
  2. In Person at the Town's utility billing payment drop box located at 9291 Old Redwood Highway, Building 300 in front of the Windsor Police Department. 
  3. AutoPay via WaterSmart by visiting townofwindsor,watersmart.com First time logging in: enter your utility account number as it appears on your statement (xx-xx-xxxxxxx-xx) not the customer number. 
  4. Mail to P.O. Box 100, Windsor, CA 95492.

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 Utility Billing
 9291 Old Redwood Hwy.
 Bldg. 300, Suite A
 P.O. Box 100
 Windsor, CA 95492-0100

Email: ub@townofwindsor.com

Ph: (707) 838-1004 

Ph: (800) 735-2922 TDD/TTY

Fx: (707) 838-1269

After Hours
Ph: (707) 838-1000
 
Hours
Monday - Thursday
7:00 am - 6:00 pm