My meter is buried with dirt. How do you read the meter?
We dig out the box just enough to expose the register cap, wipe off the face of the register above the odometer dial, and get the reading. It doesn't matter if the meter itself is buried. Meter readers often rub their meter hook (the tool they use to remove the meter box lid) over the face of the register to expose the odometer type dial.
If you don't believe your meter is being read, read it yourself and compare the results to the reading printed on your water bill. Be sure to make allowances for any difference between the day you read the water meter and the day it is read by the meter reader.

Show All Answers

1. How do I get my water shut off in an emergency?
2. Does the Town of Windsor flouridate the drinking water?
3. Who can I call with questions about my water bill?
4. What is my water pressure?
5. What is the hardness of the water in Windsor?
6. My meter is buried with dirt. How do you read the meter?
7. Can water meters over register or record more water than is actually used?
8. Do I need a water softener?
9. What do I do if I notice a change in my water quality?
10. Where does the Town’s responsibility end on a water service lateral?