To file a complaint regarding a STR, please call the 24-hour Hotline number at (707) 340-6237 or use the online complaint webpage: https://secure.hostcompliance.com/windsor-ca/complaints/type
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There are two types of STRs, hosted and non-hosted. The ordinance defines both type of STRs.
A hosted STR is an STR where the owner or primary occupant occupies a bedroom in the dwelling unit or an accessory dwelling unit (ADU) on the same site as the STR during the entire rental period. The ADU may not be used as the STR. A hosted STR also includes a STR where the owner or primary occupant is the permanent resident of the dwelling being rented as the STR, and rents the dwelling for a maximum of 60 days per calendar year without occupying a bedroom in the dwelling during the entire period.
Hosted STRs are allowed in all residential zoning districts and in the Neighborhood Commercial (NC), Community Commercial (CC), Town Center (TC), Town Center-Active Use Frontage Overlay (TC-AUFO), and Town Center-Entertainment Overlay zones with Town approval of a STR license.
A non-hosted STR is an STR where the owner or primary occupant does not occupy a bedroom in the dwelling for one or more nights during the rental period.
Non-hosted STRs are allowed in the Neighborhood Commercial (NC), Community Commercial (CC), Town Center (TC), Town Center-Active Use Frontage Overlay (TC-AUFO), and Town Center-Entertainment Overlay zones with Town approval of a STR license.
Non-hosted STRs are prohibited in all residential zoning districts. The ordinance includes an amortization period that allows these STRs to continue to operate through June 30, 2025, when in compliance with all of the following.
In order to operate during the amortization period, complete the required form and submit it to the Town prior to October 1, 2023, with the required processing fee. The required form is available here.
In order to operate a hosted STR is a residential district or a hosted or non-hosted STR in certain commercial districts a STR license is required, along with the required STR license application fee, and submittal documents. The STR license application is available here.