When and how do I get my deposit back?
Your paid deposit will be credited to your account after 12 months of on-time payments.If your account has a deposit at the time your closing bill is run:
• The deposit will be used to pay any outstanding charges under your customer number.
• Any remaining deposit will be sent to the mailing address on record.

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1. Why is there a deposit on my Utility account?
2. When and how do I get my deposit back?
3. Why do I have to pay an administrative disconnect fee if my water was not turned off?